Frequently asked questions.
How much do SUP group classes cost, and what's included?
We offer two types of classes to best suit your needs:
Group Class (4-6 participants): $35 per person, 75-minute lesson.
Small Group Class (2-3 participants): $49 per person, 90-minute lesson.
All necessary paddleboarding equipment (board, paddle, life jacket) is included in the price. Our certified instructor will be alongside you on the water throughout the entire session. Just show up wearing comfortable clothing appropriate for water activities—we'll take care of the rest!
What happens if there's bad weather?
Since stand-up paddleboarding is an outdoor activity, classes may occasionally be affected by weather conditions. Our instructors actively monitor weather forecasts and conditions. If severe weather is anticipated (such as thunderstorms, strong winds, or heavy rain), your instructor will contact you in advance to reschedule the class.
Light rain or mild weather conditions typically don't affect safety, and classes will proceed as scheduled. Always ensure your contact information is up-to-date so we can communicate any changes promptly.
What is your refund and cancellation policy?
Cancellations made more than 48 hours before your scheduled class:
You can cancel or reschedule your session free of charge. The full amount will be kept as credit for your next booking.
Cancellations or rescheduling within 48 hours of your scheduled class:
We will retain 50% of the class fee as a cancellation charge, and the remaining amount will be issued as credit for future use.
If you have any questions or concerns, please reach out to our customer support team.
Can we request a custom class time?
Absolutely! If you have your own group of participants—3 people for a private small-group class or 5-6 people for a custom group class—but don't see a suitable time on our schedule, please reach out to us.
You can contact our customer support team via email, WeChat, or text message, and we'll gladly help arrange a custom class time that fits your group's availability.